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Pursuant to Article 13(1) and (2) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter: the DPA, we would like to provide you with information about what will happen to your personal data (hereinafter: Data) if we obtain it in connection with your message or phone call.

  1. Who is the Administrator of your Data?

The Administrator of the Data is Vistal Gdynia Joint Stock Company with the registered office in Gdynia, address: ul. Hutnicza 40, 81-061 Gdynia, entered into the Register of Entrepreneurs of the National Court Register kept by the District Court Gdańsk-Północ in Gdańsk, VIII Economic Division of the National Court Register, under the number 0000305753, NIP 5830003993, REGON: 190522969, , hereinafter referred to as the Administrator or Vistal.

  1. Who can you contact regarding your Data processed by the Administrator?

If you would like to know more about Vistal’s Data processing, you can contact us by phone: (58) 783 37 04, via e-mail: info@vistal.pl or by mail to: Vistal Gdynia S.A., Hutnicza 40 Street, 81-061 Gdynia.

  1. What Data do we collect and for what purpose do we process it?

The Administrator processes your Data only insofar as it is necessary for answering your questions and for further communication. At the same time, we collect only the Data which you decide to make available to us. If you introduce yourself in a telephone conversation, the data processed will be your name and surname. If you contact us by e-mail, this will primarily be your e-mail address. If you write us a letter, the mailing address on the envelope may be included in the data collection.

Once the conversation has ended, we store the correspondence exchanged with you for internal use – for statistical and archiving purposes. This action also makes it easier for us to resume communication should you wish to contact us again in the future.

It may turn out that as a result of your message we will enter into cooperation with you or – at your request – undertake other marketing, promotional or informational activities. If this requires further processing of your Data for a different purpose than the one described in this section or on different terms than those currently presented, we will inform you of this in advance so that nothing happens without your knowledge and consent.

In exceptional cases, we may use your Data to defend against potential claims or the possible formulation of claims.

  1. Is the transfer of the Data mandatory?

We do not require you to provide Data when contacting us – it is not obligatory. If you voluntarily submit data – e.g. by using your name or writing to us from an e-mail address which contains such data – we will need to process the data in order to respond to you.

  1. On what basis do we process your Data?

When we reply to your message, the basis for processing Data is your consent – your request that we contact you back and respond to your questions, combined with the legitimate interest of the Controller – the need for us to respond (Article 6(1)(a) and (f) RODO). If your message contains a commercial offer, the processing will also be necessary to take action before entering into a contract (Article 6(1)(b) RODO).

Exceptionally, the legitimate interests of the Controller or of third parties may themselves constitute the basis for the processing of your Data, in particular where the processing of your Data will require Vistal to exercise its rights before courts or public administration bodies (Article 6(1)(f) RODO), as well as the legitimate request of such bodies (Article 6(1)(c) RODO). However, we always ensure that your rights and freedoms remain paramount in these situations.

In other cases, we will clearly inform you of the basis for the processing of your Data.

  1. Who do we share your information with?

The primary purpose of processing your Data by the Administrator is to enable us to communicate with you and respond to your questions and proposals. Therefore, we do not pass your Data to other entities, including contractors, business partners, suppliers. In particular, your Data does not go to third countries or outside the European Economic Area.

If it is necessary for us to respond to you, your Data may be transferred to our external advisers, including law firms, financial advisers and auditors. In this case, the transfer of Data will be based on an entrustment agreement or appropriate confidentiality obligations on at least the same basis as those applicable to the Controller.

If in the course of further communication or cooperation there is a need to transfer your Data to other entities, we will inform you and ask for your consent.

In the event that we are required to do so by law, court order or administrative decision, or it is necessary to assert our claims or other rights, we may disclose your Data to public authorities, including courts, the Police, and enforcement authorities.

  1. How long will we keep your Data?

The Administrator will store your Data for the purpose of responding to your message or phone call – until the conversation or message exchange is completed. They will then be processed for the time necessary for archiving purposes, after which they will be deleted without undue delay.

  1. What can you expect from us?

Your Data is safe with us. We take appropriate technical and organisational measures to protect it from unauthorised access, unauthorised modification, dissemination or deletion.

When processing Data, we are guided by the principles of lawfulness, fairness, accountability, confidentiality, processing integrity, and transparency. We only use the Data which you have entrusted to us, and only for the purpose of communicating with you back to you. Processing for other purposes is only carried out with your consent or at your request, clearly informing you of the new basis of processing and its conditions.

Please be informed that you have the right to request from the Administrator access to your Data, rectification, erasure or restriction of processing or the right to object to processing, as well as the right to data portability.

To the extent that we process Data based on your consent, you may revoke your consent at any time, which will result in the Administrator no longer processing your Data.

If you have objections to the way or conditions of processing your Data, you have the right to lodge a complaint to the supervisory authority – the President of the Office for Personal Data Protection